PRODUCT AND SOLUTION ENGINEERS

At Pacific Tech, we invest in the people to acquire the best knowledge in each product that we carry. In-line with our Vision of “Adding Value”, we have fully qualified and professional team that are able to provide first-class consultation, network assessment, product information and sizing.

Professional Services

At Pacific Tech we provide more than just Engineering Consultancy services. Our team of professionals will be able to plan, deploy and implement systems at highest complexity level. With an experienced team in enterprise, education and service provider environment, we are able provide the level of assurance to our VARs and Vendors.

> Installation Services

> Plan, deploy and implement solution

> Documentation

> Operation and Maintenance Training

Maintenance Support Services

At Pacific Tech, we avoid missing important deadlines that is due to technical faults. You will no longer worry and be in stress situation over computer and network failures.

With our professional and efficient team of technical engineers, you and your staff will now be able to focus on the success of your business rather than spending the time repairing their network systems.

Dedicated Support Services

Outsourcing makes perfect sense for the business, especially now that the runaway economy growth of our region is slowing down to a large extent. Thus, there is a need to rein in cost by outsourcing your company’s IT needs to meet your company’s technological demands.

According to statistics, companies can save up to an average of $100,000 per user annually if they outsource activities such as technical support, installation and helpdesk. Outsourcing is an excellent opportunity to convert fixed cost to variable cost for the company.

Pro-active Monitoring Services

At Pacific Tech, we avoid missing important deadlines that is due to technical faults. You will no longer worry and be in stress situation over computer and network failures.

With our professional and efficient team of technical engineers, you and your staff will now be able to focus on the success of your business rather than spending the time repairing their network systems.

For more information, please click here: PT C NSM

Hardware Loaner Services (HLS)

At Pacific Tech, we provide enhanced hardware warranty service. With the over-reliability of the internet for business application, we understand that users require round-the-clock connectivity and would not want hardware failure to affect business.

In view of this, we provide the hardware loaner service (HLS) to customers that require quick replacement of failed hardware. We offer the 24x7x4 and 8x5x4 hardware replacement service with onsite engineer. This service will add to the confidence of end users on their networking appliances.